C5 by Workgroup Resources | Keep your promises; build you brand; grow your business

C5: A Ground-Breaking System for Promise Managem...

Keep your promises; build you brand; grow your business. The most important factor in business today is how you make, manage and fulfil commitments. We call that “co-ordination”. When it comes to analysing and reinventing the co-ordination process in business, we have the expertise and knowledge to make a difference.

Supply Chain Visibility

Traditional ERP or CRM systems focus on tasks, movement of materials and information flow. They neglect one critical factor – human co-ordination. We pay particular attention to interaction flow. The C5 system enables process participants to log in and view all interactions related to an order or project, such as lead times, correspondence and status.

Eliminate Unproductive Activity

Lack of supply chain visibility often leads to unproductive, redundant activity – activities like endless phone calls and emails between supply chain partners to check the status of an order or project. This waste of time and resources adds to the cost of doing business, and is frustrating for all involved.

C5: A Ground-Breaking System for Promise Management

Keep your promises; build you brand; grow your business. The most important factor in business today is how you make, manage and fulfil commitments. We call that co-ordination. When it comes to analysing and reinventing the co-ordination process in business, we have the expertise and knowledge to make a difference. We are an innovative business services company that creates closed-loop systems of co-ordination, ensuring commitments are managed and things don’t ‘fall between the cracks.’

Innovation

Innovation is all about doing something new or different.

Deploying C5 into a business is an innovation. A business that engages WorkGroup and deploys a service such as C5 is doing a “leap frog” ahead of any competitors and is setting in place a system for continuous improvement. To ensure new and different practices and processes become the norm, people using the system require training and support to learn how to use it effectively.

Consulting

WorkGroup Consultants consistently produce results that exceed the most optimistic expectations of our clients.

While all our work is customized to a client’s concerns and competitive situation, each WorkGroup engagement involves one or more of the following typical value-generating projects.
• Improving performance
• Increasing customer satisfaction and customer service mobilization
• Building the capacity for rapid innovation
• Designing software tools and systems for collaboration and coordination